They tried to make sure I had whatever I needed, even when I didn’t ask for it.

Submitted by Dana Reynolds-Marniche

I need to tell someone that the patient care at Cooper Digestive Health – 501 Fellowship Road. when you walk in to and go to the right. was incredible. The girls in the reception area were very pleasant and cheered me up even though I was in a bad mood going in.

When I went into the treatment room to get my endoscopy, everyone was so friendly and went out of their way to make sure that I was comfortable. The nurses, the nurses’ assistant (who was a man) and the whole ambiance was very welcoming. They tried to make sure I had whatever I needed even when I didn’t ask for it.

It makes me proud to say that I have had such a good health care system in my area, where people seemed to really care about what was happening to me and the other patients. I was really scratching my head as I am not used to having good experiences in hospitals or clinics. I don’t know whether it is the team of people they hired, how they were trained, the management, or  how well equipped the place was or what, but I can honestly say I will recommend this place and staff to anyone I get a chance to as I truly enjoyed my stay.

I don’t usually do this and never take customer surveys but I want to tell them thank you for brightening up my day, and please KEEP UP the wonderful work and community service! One never knows what patients are going thru.

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2 Responses to “They tried to make sure I had whatever I needed, even when I didn’t ask for it.”

  1. Elaine Kradzinski says:

    I would like to thank the Doctor, Nurses and the Nurse Practioner, on the Cardiac Cath Floor at Cooper Hospital in Camden, for being so kind to me while I was there on Aug.2 to have a Heart Cath done. I was a nervous wreck to begin with and everyone there made me feel so relaxed and told me what to expect at all times. The nurses in the Cath Lab were also the kindest they asked throughout the procedure how I was doing and if I needed anything. I truely would recommend the Cooper Health System to everyone I know.
    Thanks again to the Healthcare Providers on the Cardiac Cath Floor!!! You are the best!!!

  2. Andy Gradel says:

    Thanks for the kind words. I’ll be sure your compliments along to the staff…

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