{"id":18195,"date":"2021-06-01T07:51:19","date_gmt":"2021-06-01T07:51:19","guid":{"rendered":"https:\/\/blogs.cooperhealth.org\/ctd\/?p=18195"},"modified":"2021-04-19T14:52:44","modified_gmt":"2021-04-19T14:52:44","slug":"patient-experience-tip-of-the-month-3","status":"publish","type":"post","link":"https:\/\/blogs.cooperhealth.org\/ctd\/2021\/06\/patient-experience-tip-of-the-month-3\/","title":{"rendered":"Patient Experience &#8211; Tip of the Month"},"content":{"rendered":"<p>Awareness of our speech: It&#8217;s not just what you say, but how you say it.<\/p>\n<ul>\n<li>Acknowledge how you speak (eg fast pace, frequency, soft voice, accent or drawl)<\/li>\n<li>Speak slowly<\/li>\n<li>Utilize the Teach-Back Method<\/li>\n<li>Ask:<\/li>\n<li>\u201cWhat Questions do you have?\u201d<\/li>\n<li>\u201cWhat can I explain better?\u201d<\/li>\n<li>Summarize key points to ensure you and the patient are on the same page<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Awareness of our speech: It&#8217;s not just what you say, but how you say it. Acknowledge how you speak (eg fast pace, frequency, soft voice,&hellip;<\/p>\n","protected":false},"author":52,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-18195","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/blogs.cooperhealth.org\/ctd\/wp-json\/wp\/v2\/posts\/18195","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.cooperhealth.org\/ctd\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.cooperhealth.org\/ctd\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.cooperhealth.org\/ctd\/wp-json\/wp\/v2\/users\/52"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.cooperhealth.org\/ctd\/wp-json\/wp\/v2\/comments?post=18195"}],"version-history":[{"count":1,"href":"https:\/\/blogs.cooperhealth.org\/ctd\/wp-json\/wp\/v2\/posts\/18195\/revisions"}],"predecessor-version":[{"id":18197,"href":"https:\/\/blogs.cooperhealth.org\/ctd\/wp-json\/wp\/v2\/posts\/18195\/revisions\/18197"}],"wp:attachment":[{"href":"https:\/\/blogs.cooperhealth.org\/ctd\/wp-json\/wp\/v2\/media?parent=18195"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.cooperhealth.org\/ctd\/wp-json\/wp\/v2\/categories?post=18195"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.cooperhealth.org\/ctd\/wp-json\/wp\/v2\/tags?post=18195"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}