{"id":18213,"date":"2021-12-01T10:58:17","date_gmt":"2021-12-01T10:58:17","guid":{"rendered":"https:\/\/blogs.cooperhealth.org\/ctd\/?p=18213"},"modified":"2021-04-19T14:58:56","modified_gmt":"2021-04-19T14:58:56","slug":"patient-experience-tip-of-the-month-9","status":"publish","type":"post","link":"https:\/\/blogs.cooperhealth.org\/ctd\/2021\/12\/patient-experience-tip-of-the-month-9\/","title":{"rendered":"Patient Experience &#8211; Tip of the Month"},"content":{"rendered":"<p>Tips on listening:<\/p>\n<ul>\n<li>Give patient\/family two minutes at the beginning of the encounter to tell their story, without interruptions<\/li>\n<li>Address the patient\u2019s most pressing concerns<\/li>\n<li>Be comfortable with silence<\/li>\n<li>Pay attention to patients\u2019 nonverbal cues and acknowledge emotions<\/li>\n<li>Monitor your body language<\/li>\n<li>Summarize key points to ensure everyone is on the same page<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Tips on listening: Give patient\/family two minutes at the beginning of the encounter to tell their story, without interruptions Address the patient\u2019s most pressing concerns&hellip;<\/p>\n","protected":false},"author":52,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-18213","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/blogs.cooperhealth.org\/ctd\/wp-json\/wp\/v2\/posts\/18213","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.cooperhealth.org\/ctd\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.cooperhealth.org\/ctd\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.cooperhealth.org\/ctd\/wp-json\/wp\/v2\/users\/52"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.cooperhealth.org\/ctd\/wp-json\/wp\/v2\/comments?post=18213"}],"version-history":[{"count":1,"href":"https:\/\/blogs.cooperhealth.org\/ctd\/wp-json\/wp\/v2\/posts\/18213\/revisions"}],"predecessor-version":[{"id":18215,"href":"https:\/\/blogs.cooperhealth.org\/ctd\/wp-json\/wp\/v2\/posts\/18213\/revisions\/18215"}],"wp:attachment":[{"href":"https:\/\/blogs.cooperhealth.org\/ctd\/wp-json\/wp\/v2\/media?parent=18213"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.cooperhealth.org\/ctd\/wp-json\/wp\/v2\/categories?post=18213"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.cooperhealth.org\/ctd\/wp-json\/wp\/v2\/tags?post=18213"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}