{"id":952,"date":"2018-01-26T17:05:38","date_gmt":"2018-01-26T17:05:38","guid":{"rendered":"http:\/\/blogs.cooperhealth.org\/ctd\/?p=952"},"modified":"2018-01-26T17:05:38","modified_gmt":"2018-01-26T17:05:38","slug":"what-is-the-all-site-metric-actually-reporting-in-our-patient-experience-surveys","status":"publish","type":"post","link":"https:\/\/blogs.cooperhealth.org\/ctd\/2018\/01\/what-is-the-all-site-metric-actually-reporting-in-our-patient-experience-surveys\/","title":{"rendered":"What is the &#8220;All Site&#8221; metric actually reporting in our Patient Experience surveys?"},"content":{"rendered":"<p>The \u201cAll site percentile\u201d seen on the CGCAHPS scorecard provides a comparison against all practice locations for all health care organizations participating in the vendor\u2019s benchmarking database (Press Ganey). In total, there are about 30,000 sites nation-wide that the CGCAHPS scores are benchmarked against.<\/p>\n<p>In the example below, 98.2% of the 603 respondents gave a Top Box rating to the question (Yes definitely). This top box score (98.2) is higher than 85% of the practice locations in the database, so the group is at 85<sup>th<\/sup> percentile in the database.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-953 size-full\" src=\"http:\/\/blogs.cooperhealth.org\/ctd\/files\/2018\/01\/pic.jpg\" alt=\"\" width=\"699\" height=\"86\" srcset=\"https:\/\/blogs.cooperhealth.org\/ctd\/files\/2018\/01\/pic.jpg 699w, https:\/\/blogs.cooperhealth.org\/ctd\/files\/2018\/01\/pic-300x37.jpg 300w\" sizes=\"auto, (max-width: 699px) 100vw, 699px\" \/><\/p>\n<p>So it is the case for other service areas, we compare our scores against all facilities\/organizations in the vendor\u2019s benchmarking database<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The \u201cAll site percentile\u201d seen on the CGCAHPS scorecard provides a comparison against all practice locations for all health care organizations participating in the vendor\u2019s&hellip;<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5,12],"tags":[],"class_list":["post-952","post","type-post","status-publish","format-standard","hentry","category-did-you-know","category-patient-experience"],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/blogs.cooperhealth.org\/ctd\/wp-json\/wp\/v2\/posts\/952","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.cooperhealth.org\/ctd\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.cooperhealth.org\/ctd\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.cooperhealth.org\/ctd\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.cooperhealth.org\/ctd\/wp-json\/wp\/v2\/comments?post=952"}],"version-history":[{"count":1,"href":"https:\/\/blogs.cooperhealth.org\/ctd\/wp-json\/wp\/v2\/posts\/952\/revisions"}],"predecessor-version":[{"id":954,"href":"https:\/\/blogs.cooperhealth.org\/ctd\/wp-json\/wp\/v2\/posts\/952\/revisions\/954"}],"wp:attachment":[{"href":"https:\/\/blogs.cooperhealth.org\/ctd\/wp-json\/wp\/v2\/media?parent=952"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.cooperhealth.org\/ctd\/wp-json\/wp\/v2\/categories?post=952"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.cooperhealth.org\/ctd\/wp-json\/wp\/v2\/tags?post=952"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}