{"id":14173,"date":"2026-10-05T15:16:41","date_gmt":"2026-10-05T15:16:41","guid":{"rendered":"https:\/\/blogs.cooperhealth.org\/ehealth\/?p=14173"},"modified":"2026-10-05T15:48:27","modified_gmt":"2026-10-05T15:48:27","slug":"calling-us-just-got-easier","status":"publish","type":"post","link":"https:\/\/blogs.cooperhealth.org\/ehealth\/2026\/10\/05\/calling-us-just-got-easier\/","title":{"rendered":"Calling Us Just Got Easier"},"content":{"rendered":"\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/blogs.cooperhealth.org\/ehealth\/files\/2026\/10\/iStock-2254596144-1024x683.jpg\" alt=\"\" class=\"wp-image-14185\" srcset=\"https:\/\/blogs.cooperhealth.org\/ehealth\/files\/2026\/10\/iStock-2254596144-1024x683.jpg 1024w, https:\/\/blogs.cooperhealth.org\/ehealth\/files\/2026\/10\/iStock-2254596144-300x200.jpg 300w, https:\/\/blogs.cooperhealth.org\/ehealth\/files\/2026\/10\/iStock-2254596144-768x512.jpg 768w, https:\/\/blogs.cooperhealth.org\/ehealth\/files\/2026\/10\/iStock-2254596144-1536x1024.jpg 1536w, https:\/\/blogs.cooperhealth.org\/ehealth\/files\/2026\/10\/iStock-2254596144-2048x1365.jpg 2048w, https:\/\/blogs.cooperhealth.org\/ehealth\/files\/2026\/10\/iStock-2254596144-1200x800.jpg 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">You told us that navigating our many numbers and voice menus can be challenging, and we heard you.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/blogs.cooperhealth.org\/ehealth\/2026\/10\/05\/calling-us-just-got-easier\/#espanol\">Para leer en Espa\u00f1ol, por favor haga clic aqu\u00ed<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Starting <strong>October<\/strong> <strong>14<\/strong>, when you call Cooper Norcross University Hospital\u2019s main number at <strong><a href=\"tel:8563422000\">856.342.2000<\/a><\/strong> or our health system\u2019s appointment number at <strong><a href=\"tel:8008266737\">1.800.8COOPER<\/a><\/strong>, you will no longer need to navigate a traditional \u201cpress 1, press 2\u201d telephone menu. &nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Instead, you can simply say what you need and our voice assistant will route your call to a live person in the appropriate office or department.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For example, you might say:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u201cI need the cardiology office.\u201d&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u201cI have a billing question.\u201d&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u201cPlease connect me with a patient\u2019s room.\u201d&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u201cI\u2019m looking for the lab.\u201d&nbsp;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The voice assistant is available 24 hours a day, seven days a week. If the office you\u2019re trying to reach is closed, your call will be routed to a live operator who can help you.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our new voice assistant is designed to make it easier for you to quickly get to the right place for the care and services you need while allowing our team members to focus on providing personal, compassionate assistance.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The assistant is focused only on helping route incoming calls. Your medical care and conversations with Cooper\u2019s clinical and support teams will continue to be handled by our dedicated team members.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Frequently Asked Questions&nbsp;<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Will the voice assistant answer all calls to Cooper Norcross Health?<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">No. On October 7, 2026, the voice assistant will operate on two of our main numbers: <strong><a href=\"tel:8563422000\">856.342.2000<\/a><\/strong> and <strong><a href=\"tel:8008266737\">1.800.8COOPER<\/a><\/strong>. Implementing it for other numbers will be based on the feedback we receive.&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>What changes for callers?<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Callers will speak naturally about what they need instead of listening to a menu of options and pressing numbers to make a selection.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Is the assistant available after regular business hours?<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The voice assistant is designed to answer calls 24 hours a day, seven days a week. The availability of the department or service receiving the call may still depend on its normal operating hours. A live operator is available for help after hours.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Which languages does it support?<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It supports English right now and will begin supporting Spanish in a few weeks.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Is the voice assistant replacing staff?<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">No. The assistant is intended only to help you get to the place you need more quickly. It is not intended to replace Cooper team members.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Does the assistant provide medical advice?<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">No. The assistant will only help identify your intended destination and route your call. Cooper team members will continue to provide your clinical care and answer your medical questions.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>What should I do if I have an urgent medical concern?<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you are experiencing an emergency, hang up and dial 911. Otherwise, follow the process established by your doctor or provider\u2019s office.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>What if the assistant doesn\u2019t understand me?<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If the new voice assistant cannot identify what you need within two tries, it will transfer you to a live operator.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>What if it sends me to the wrong department?<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Let the person who answers know that you were transferred by the voice assistant and what office or department you were trying to reach. They will help you get to the right place.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Is my information secure?<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Yes. Our voice assistant is HIPAA compliant and operates under our health care privacy and security requirements. It is only used to help direct calls and does not gather or save any medical information.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Why did Cooper make this change?<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our goal is to make it easier for you to reach the appropriate Cooper service and spend less time navigating a phone tree with options that may not be relevant to you.&nbsp;<\/p>\n\n\n<p><a name=\"espanol\"><\/a><\/p>\n\n\n<h2 class=\"wp-block-heading\">Llamarnos ahora es m\u00e1s f\u00e1cil<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Nos ha dicho usted que navegar por nuestros muchos n\u00fameros y men\u00fas de voz puede ser complicado, y lo hemos escuchado.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A partir del 7 de octubre, cuando llames al n\u00famero principal del Cooper Norcross University Hospital al <strong><\/strong><strong><a href=\"tel:8563422000\">856.342.2000<\/a><\/strong> o al n\u00famero de citas de nuestro sistema de salud al <strong><\/strong><strong><a href=\"tel:8008266737\">1.800.8COOPER<\/a><\/strong>, ya no tendr\u00e1s que navegar por un men\u00fa telef\u00f3nico tradicional de \u201cpresione1, presione 2\u201d.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">En lugar de eso, simplemente puedes decir lo que necesitas y nuestro asistente de voz dirigir\u00e1 su llamada a una persona real en la oficina o departamento correspondiente.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Por ejemplo, podr\u00edas decir:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u201cNecesito la oficina de cardiolog\u00eda.\u201d<\/li>\n\n\n\n<li>\u201cTengo una pregunta sobre la factura.\u201d<\/li>\n\n\n\n<li>\u201cPor favor con\u00e9cteme con la habitaci\u00f3n de un paciente.\u201d<\/li>\n\n\n\n<li>\u201cEstoy buscando el laboratorio.\u201d<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">El asistente de voz est\u00e1 disponible las 24 horas del d\u00eda, los siete d\u00edas de la semana. &nbsp;Si la oficina a la que intentas llamar est\u00e1 cerrada, su llamada ser\u00e1 dirigida a un operador en vivo que puede ayudarle.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nuestro nuevo asistente de voz est\u00e1 dise\u00f1ado para que le sea m\u00e1s f\u00e1cil llegar r\u00e1pidamente al lugar correcto para el cuidado y los servicios que necesites mientras permitimos que nuestro equipo se concentren brindar asistencia personal y compasiva. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">El asistente se enfoca solo en ayudar dirigir las llamadas entrantes. Su atenci\u00f3n m\u00e9dica y las conversaciones con los equipos cl\u00ednicos y de apoyo de Cooper seguir\u00e1n siendo atendidas por nuestros miembros de equipo dedicados.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Preguntas frecuentes<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u00bfEl asistente de voz contestar\u00e1 todas las llamadas a Cooper Norcross Health?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">No. El 7 de octubre de 2026, el asistente de voz funcionara en dos de nuestros n\u00fameros principales: <strong><a href=\"tel:8563422000\">856.342.2000<\/a><\/strong> y <strong><a href=\"tel:8008266737\">1.800.8COOPER<\/a><\/strong>. Implementarlo para otros n\u00fameros se basar\u00e1 en los comentarios que recibamos.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u00bfQu\u00e9 cambia para los que llaman?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Los que llamen hablaran de manera natural sobre lo que necesitan en lugar de escuchar un men\u00fa de opciones y presionar n\u00fameros para hacer una selecci\u00f3n.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u00bfEst\u00e1 disponible el asistente despu\u00e9s del horario laboral?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">El asistente de voz est\u00e1 dise\u00f1ado para contestar llamadas las 24 horas del d\u00eda, los siete d\u00edas de la semana. La disponibilidad del departamento o servicio que recibe la llamada todav\u00eda puede depender de su horario normal de funcionamiento. &nbsp;Un operador en vivo est\u00e1 disponible para ayudar despu\u00e9s del horario laboral.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u00bfQu\u00e9 idiomas admite?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Actualmente la asistencia es en ingl\u00e9s y comenzar\u00e1 la asistencia en espa\u00f1ol en unas pocas semanas.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u00bfEl asistente de voz est\u00e1 reemplazando al personal?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">No. El asistente est\u00e1 dise\u00f1ado solo para ayudarte a llegar al lugar que necesites m\u00e1s r\u00e1pido. No est\u00e1 destinado a reemplazar a los miembros del equipo Cooper.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u00bfEl asistente de voz da consejos m\u00e9dicos?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">No. El asistente solo ayudar a identificar su destino previsto y a dirigir su llamada. Los miembros de equipo Cooper seguir\u00e1n cuidando de su salud y respondiendo a sus preguntas m\u00e9dicas.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u00bfQu\u00e9 deber\u00eda hacer si tengo un problema m\u00e9dico urgente?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si estas teniendo una emergencia, cuelga y marca el 911. De lo contrario, sigue el proceso establecido por el consultorio de su doctor o proveedor.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u00bfQu\u00e9 pasa si el asistente no me entiende?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si el nuevo asistente de voz no puede identificar lo que necesitas en dos intentos, lo transferir\u00e1 a un operador en vivo.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u00bfY si me env\u00eda al departamento equivocado?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Hazle saber a la persona que responde que fuiste transferido por el asistente de voz y a que oficina o departamento intentabas comunicarse. Ellos le ayudaran a llegar al lugar correcto.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u00bfEst\u00e1 segura mi informaci\u00f3n?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si. Nuestro asistente de voz cumple con HIPPA y opera bajo nuestros requisitos de privacidad y seguridad en la atenci\u00f3n m\u00e9dica. Solo se usa para ayudar a dirigir las llamadas y no recopila ni guarda ninguna informaci\u00f3n m\u00e9dica.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u00bfPor qu\u00e9 hizo Cooper este cambio?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nuestro objetivo es facilitar que llegues al servicio adecuado de Cooper y que pases menos tiempo navegando por un men\u00fa telef\u00f3nico con opciones que quiz\u00e1s no sean relevantes para usted.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>You told us that navigating our many numbers and voice menus can be challenging, and we heard you.&nbsp;&nbsp; Para leer en Espa\u00f1ol, por favor haga clic\u2026<\/p>\n","protected":false},"author":48,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-14173","post","type-post","status-publish","format-standard","hentry","category-ehealth-connection"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Calling Us Just Got Easier - eHealth Connection<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blogs.cooperhealth.org\/ehealth\/2026\/10\/05\/calling-us-just-got-easier\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Calling Us Just Got Easier - eHealth Connection\" \/>\n<meta property=\"og:description\" content=\"You told us that navigating our many numbers and voice menus can be challenging, and we heard you.&nbsp;&nbsp; Para leer en Espa\u00f1ol, por favor haga clic\u2026\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blogs.cooperhealth.org\/ehealth\/2026\/10\/05\/calling-us-just-got-easier\/\" \/>\n<meta property=\"og:site_name\" content=\"eHealth Connection\" \/>\n<meta property=\"article:published_time\" content=\"2026-10-05T15:16:41+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-10-05T15:48:27+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/blogs.cooperhealth.org\/ehealth\/files\/2026\/10\/iStock-2254596144.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2121\" \/>\n\t<meta property=\"og:image:height\" content=\"1414\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"tlaverty\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"tlaverty\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/blogs.cooperhealth.org\\\/ehealth\\\/2026\\\/10\\\/05\\\/calling-us-just-got-easier\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/blogs.cooperhealth.org\\\/ehealth\\\/2026\\\/10\\\/05\\\/calling-us-just-got-easier\\\/\"},\"author\":{\"name\":\"tlaverty\",\"@id\":\"https:\\\/\\\/blogs.cooperhealth.org\\\/ehealth\\\/#\\\/schema\\\/person\\\/20fa72479bfa2e466af45a1f48843572\"},\"headline\":\"Calling Us Just Got Easier\",\"datePublished\":\"2026-10-05T15:16:41+00:00\",\"dateModified\":\"2026-10-05T15:48:27+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/blogs.cooperhealth.org\\\/ehealth\\\/2026\\\/10\\\/05\\\/calling-us-just-got-easier\\\/\"},\"wordCount\":1366,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/blogs.cooperhealth.org\\\/ehealth\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/blogs.cooperhealth.org\\\/ehealth\\\/2026\\\/10\\\/05\\\/calling-us-just-got-easier\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/blogs.cooperhealth.org\\\/ehealth\\\/files\\\/2026\\\/10\\\/iStock-2254596144-1024x683.jpg\",\"articleSection\":[\"eHealth Connection\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/blogs.cooperhealth.org\\\/ehealth\\\/2026\\\/10\\\/05\\\/calling-us-just-got-easier\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/blogs.cooperhealth.org\\\/ehealth\\\/2026\\\/10\\\/05\\\/calling-us-just-got-easier\\\/\",\"url\":\"https:\\\/\\\/blogs.cooperhealth.org\\\/ehealth\\\/2026\\\/10\\\/05\\\/calling-us-just-got-easier\\\/\",\"name\":\"Calling Us Just Got Easier - eHealth Connection\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/blogs.cooperhealth.org\\\/ehealth\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/blogs.cooperhealth.org\\\/ehealth\\\/2026\\\/10\\\/05\\\/calling-us-just-got-easier\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/blogs.cooperhealth.org\\\/ehealth\\\/2026\\\/10\\\/05\\\/calling-us-just-got-easier\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/blogs.cooperhealth.org\\\/ehealth\\\/files\\\/2026\\\/10\\\/iStock-2254596144-1024x683.jpg\",\"datePublished\":\"2026-10-05T15:16:41+00:00\",\"dateModified\":\"2026-10-05T15:48:27+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/blogs.cooperhealth.org\\\/ehealth\\\/2026\\\/10\\\/05\\\/calling-us-just-got-easier\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/blogs.cooperhealth.org\\\/ehealth\\\/2026\\\/10\\\/05\\\/calling-us-just-got-easier\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/blogs.cooperhealth.org\\\/ehealth\\\/2026\\\/10\\\/05\\\/calling-us-just-got-easier\\\/#primaryimage\",\"url\":\"https:\\\/\\\/blogs.cooperhealth.org\\\/ehealth\\\/files\\\/2026\\\/10\\\/iStock-2254596144.jpg\",\"contentUrl\":\"https:\\\/\\\/blogs.cooperhealth.org\\\/ehealth\\\/files\\\/2026\\\/10\\\/iStock-2254596144.jpg\",\"width\":2121,\"height\":1414},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/blogs.cooperhealth.org\\\/ehealth\\\/2026\\\/10\\\/05\\\/calling-us-just-got-easier\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/blogs.cooperhealth.org\\\/ehealth\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Calling Us Just Got Easier\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/blogs.cooperhealth.org\\\/ehealth\\\/#website\",\"url\":\"https:\\\/\\\/blogs.cooperhealth.org\\\/ehealth\\\/\",\"name\":\"eHealth Connection\",\"description\":\"Health and Wellness Articles from Cooper Norcross Health\",\"publisher\":{\"@id\":\"https:\\\/\\\/blogs.cooperhealth.org\\\/ehealth\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/blogs.cooperhealth.org\\\/ehealth\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/blogs.cooperhealth.org\\\/ehealth\\\/#organization\",\"name\":\"Cooper University Health Care\",\"url\":\"https:\\\/\\\/blogs.cooperhealth.org\\\/ehealth\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/blogs.cooperhealth.org\\\/ehealth\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/blogs.cooperhealth.org\\\/ehealth\\\/files\\\/2016\\\/06\\\/ehealth-logo.png\",\"contentUrl\":\"https:\\\/\\\/blogs.cooperhealth.org\\\/ehealth\\\/files\\\/2016\\\/06\\\/ehealth-logo.png\",\"width\":455,\"height\":83,\"caption\":\"Cooper University Health Care\"},\"image\":{\"@id\":\"https:\\\/\\\/blogs.cooperhealth.org\\\/ehealth\\\/#\\\/schema\\\/logo\\\/image\\\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/blogs.cooperhealth.org\\\/ehealth\\\/#\\\/schema\\\/person\\\/20fa72479bfa2e466af45a1f48843572\",\"name\":\"tlaverty\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/642cac647578bef727314c3ec0331216e33798d763eba88f173d609b3aa7fa8f?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/642cac647578bef727314c3ec0331216e33798d763eba88f173d609b3aa7fa8f?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/642cac647578bef727314c3ec0331216e33798d763eba88f173d609b3aa7fa8f?s=96&d=mm&r=g\",\"caption\":\"tlaverty\"},\"url\":\"https:\\\/\\\/blogs.cooperhealth.org\\\/ehealth\\\/author\\\/tlaverty\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Calling Us Just Got Easier - eHealth Connection","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/blogs.cooperhealth.org\/ehealth\/2026\/10\/05\/calling-us-just-got-easier\/","og_locale":"en_US","og_type":"article","og_title":"Calling Us Just Got Easier - eHealth Connection","og_description":"You told us that navigating our many numbers and voice menus can be challenging, and we heard you.&nbsp;&nbsp; Para leer en Espa\u00f1ol, por favor haga clic\u2026","og_url":"https:\/\/blogs.cooperhealth.org\/ehealth\/2026\/10\/05\/calling-us-just-got-easier\/","og_site_name":"eHealth Connection","article_published_time":"2026-10-05T15:16:41+00:00","article_modified_time":"2026-10-05T15:48:27+00:00","og_image":[{"width":2121,"height":1414,"url":"https:\/\/blogs.cooperhealth.org\/ehealth\/files\/2026\/10\/iStock-2254596144.jpg","type":"image\/jpeg"}],"author":"tlaverty","twitter_card":"summary_large_image","twitter_misc":{"Written by":"tlaverty","Est. reading time":"6 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/blogs.cooperhealth.org\/ehealth\/2026\/10\/05\/calling-us-just-got-easier\/#article","isPartOf":{"@id":"https:\/\/blogs.cooperhealth.org\/ehealth\/2026\/10\/05\/calling-us-just-got-easier\/"},"author":{"name":"tlaverty","@id":"https:\/\/blogs.cooperhealth.org\/ehealth\/#\/schema\/person\/20fa72479bfa2e466af45a1f48843572"},"headline":"Calling Us Just Got Easier","datePublished":"2026-10-05T15:16:41+00:00","dateModified":"2026-10-05T15:48:27+00:00","mainEntityOfPage":{"@id":"https:\/\/blogs.cooperhealth.org\/ehealth\/2026\/10\/05\/calling-us-just-got-easier\/"},"wordCount":1366,"commentCount":0,"publisher":{"@id":"https:\/\/blogs.cooperhealth.org\/ehealth\/#organization"},"image":{"@id":"https:\/\/blogs.cooperhealth.org\/ehealth\/2026\/10\/05\/calling-us-just-got-easier\/#primaryimage"},"thumbnailUrl":"https:\/\/blogs.cooperhealth.org\/ehealth\/files\/2026\/10\/iStock-2254596144-1024x683.jpg","articleSection":["eHealth Connection"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/blogs.cooperhealth.org\/ehealth\/2026\/10\/05\/calling-us-just-got-easier\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/blogs.cooperhealth.org\/ehealth\/2026\/10\/05\/calling-us-just-got-easier\/","url":"https:\/\/blogs.cooperhealth.org\/ehealth\/2026\/10\/05\/calling-us-just-got-easier\/","name":"Calling Us Just Got Easier - eHealth Connection","isPartOf":{"@id":"https:\/\/blogs.cooperhealth.org\/ehealth\/#website"},"primaryImageOfPage":{"@id":"https:\/\/blogs.cooperhealth.org\/ehealth\/2026\/10\/05\/calling-us-just-got-easier\/#primaryimage"},"image":{"@id":"https:\/\/blogs.cooperhealth.org\/ehealth\/2026\/10\/05\/calling-us-just-got-easier\/#primaryimage"},"thumbnailUrl":"https:\/\/blogs.cooperhealth.org\/ehealth\/files\/2026\/10\/iStock-2254596144-1024x683.jpg","datePublished":"2026-10-05T15:16:41+00:00","dateModified":"2026-10-05T15:48:27+00:00","breadcrumb":{"@id":"https:\/\/blogs.cooperhealth.org\/ehealth\/2026\/10\/05\/calling-us-just-got-easier\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/blogs.cooperhealth.org\/ehealth\/2026\/10\/05\/calling-us-just-got-easier\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/blogs.cooperhealth.org\/ehealth\/2026\/10\/05\/calling-us-just-got-easier\/#primaryimage","url":"https:\/\/blogs.cooperhealth.org\/ehealth\/files\/2026\/10\/iStock-2254596144.jpg","contentUrl":"https:\/\/blogs.cooperhealth.org\/ehealth\/files\/2026\/10\/iStock-2254596144.jpg","width":2121,"height":1414},{"@type":"BreadcrumbList","@id":"https:\/\/blogs.cooperhealth.org\/ehealth\/2026\/10\/05\/calling-us-just-got-easier\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/blogs.cooperhealth.org\/ehealth\/"},{"@type":"ListItem","position":2,"name":"Calling Us Just Got Easier"}]},{"@type":"WebSite","@id":"https:\/\/blogs.cooperhealth.org\/ehealth\/#website","url":"https:\/\/blogs.cooperhealth.org\/ehealth\/","name":"eHealth Connection","description":"Health and Wellness Articles from Cooper Norcross Health","publisher":{"@id":"https:\/\/blogs.cooperhealth.org\/ehealth\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/blogs.cooperhealth.org\/ehealth\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/blogs.cooperhealth.org\/ehealth\/#organization","name":"Cooper University Health Care","url":"https:\/\/blogs.cooperhealth.org\/ehealth\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/blogs.cooperhealth.org\/ehealth\/#\/schema\/logo\/image\/","url":"https:\/\/blogs.cooperhealth.org\/ehealth\/files\/2016\/06\/ehealth-logo.png","contentUrl":"https:\/\/blogs.cooperhealth.org\/ehealth\/files\/2016\/06\/ehealth-logo.png","width":455,"height":83,"caption":"Cooper University Health Care"},"image":{"@id":"https:\/\/blogs.cooperhealth.org\/ehealth\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/blogs.cooperhealth.org\/ehealth\/#\/schema\/person\/20fa72479bfa2e466af45a1f48843572","name":"tlaverty","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/642cac647578bef727314c3ec0331216e33798d763eba88f173d609b3aa7fa8f?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/642cac647578bef727314c3ec0331216e33798d763eba88f173d609b3aa7fa8f?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/642cac647578bef727314c3ec0331216e33798d763eba88f173d609b3aa7fa8f?s=96&d=mm&r=g","caption":"tlaverty"},"url":"https:\/\/blogs.cooperhealth.org\/ehealth\/author\/tlaverty\/"}]}},"_links":{"self":[{"href":"https:\/\/blogs.cooperhealth.org\/ehealth\/wp-json\/wp\/v2\/posts\/14173","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.cooperhealth.org\/ehealth\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.cooperhealth.org\/ehealth\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.cooperhealth.org\/ehealth\/wp-json\/wp\/v2\/users\/48"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.cooperhealth.org\/ehealth\/wp-json\/wp\/v2\/comments?post=14173"}],"version-history":[{"count":5,"href":"https:\/\/blogs.cooperhealth.org\/ehealth\/wp-json\/wp\/v2\/posts\/14173\/revisions"}],"predecessor-version":[{"id":14186,"href":"https:\/\/blogs.cooperhealth.org\/ehealth\/wp-json\/wp\/v2\/posts\/14173\/revisions\/14186"}],"wp:attachment":[{"href":"https:\/\/blogs.cooperhealth.org\/ehealth\/wp-json\/wp\/v2\/media?parent=14173"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.cooperhealth.org\/ehealth\/wp-json\/wp\/v2\/categories?post=14173"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.cooperhealth.org\/ehealth\/wp-json\/wp\/v2\/tags?post=14173"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}