{"id":1515,"date":"2010-09-22T09:30:49","date_gmt":"2010-09-22T13:30:49","guid":{"rendered":"http:\/\/blogs.cooperhealth.org\/news\/?p=1515"},"modified":"2010-09-21T14:17:07","modified_gmt":"2010-09-21T18:17:07","slug":"cooper-patient-liaisons-make-a-difference","status":"publish","type":"post","link":"https:\/\/blogs.cooperhealth.org\/news\/2010\/09\/cooper-patient-liaisons-make-a-difference\/","title":{"rendered":"Cooper Patient Liaisons Make a Difference"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignright size-full wp-image-1516\" style=\"margin: 0px 0px 10px 20px;\" title=\"inside_201009_liason\" src=\"http:\/\/blogs.cooperhealth.org\/news\/files\/2010\/09\/inside_201009_liason.jpg\" alt=\"\" width=\"250\" height=\"162\" \/>The <em>Philadelphia Business Journal<\/em> recently published an article about Cooper\u2019s Patient Liaisons, a position created several months ago to enhance patient satisfaction and promote the Planetree philosophy of patient-family centered care. Each liaison, seven in total, is assigned to different hospital floors and serves as the concierge for typically two units. On a normal day, they could see more than 70 patients. Their initial responsibility is to introduce patients to the unit and accommodate any needs of the patients or the patients families.<\/p>\n<p>\u201cI describe this job as a privilege,\u201d said Maria Perez, a liaison for Cooper\u2019s obstetrical and neonatal intensive care units. \u201cIt\u2019s a privilege because I get to come to work every day and help people and get paid for it.\u201d<\/p>\n<p><strong><a href=\"http:\/\/philadelphia.bizjournals.com\/philadelphia\/stories\/2010\/09\/13\/story3.html\">To read the complete article visit philadelphia.bizjournals.com. <\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>This week, the Philadelphia Business Journal published an article about Cooper\u2019s Patient Liaisons, a position created several months ago to enhance patient satisfaction and promote the Planetree philosophy of patient-family centered care.<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14],"tags":[231],"class_list":{"0":"entry","1":"post","2":"publish","3":"author-ddevenney","4":"has-excerpt","5":"post-1515","7":"format-standard","8":"category-in-the-news","9":"post_tag-planetree"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.5 - 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