1.0Weekly Roundshttps://blogs.cooperhealth.org/weeklyroundsrich600338<blockquote class="wp-embedded-content" data-secret="XtCiWFJ5YE"><a href="https://blogs.cooperhealth.org/weeklyrounds/2018/07/its-new-service-management-system-servicenow/">IT’s New Service Management System: ServiceNow</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://blogs.cooperhealth.org/weeklyrounds/2018/07/its-new-service-management-system-servicenow/embed/#?secret=XtCiWFJ5YE" width="600" height="338" title="“IT’s New Service Management System: ServiceNow” — Weekly Rounds" data-secret="XtCiWFJ5YE" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script type="text/javascript"> /* <![CDATA[ */ /*! This file is auto-generated */ !function(d,l){"use strict";l.querySelector&&d.addEventListener&&"undefined"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!/[^a-zA-Z0-9]/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret="'+t.secret+'"]'),o=l.querySelectorAll('blockquote[data-secret="'+t.secret+'"]'),c=new RegExp("^https?:$","i"),i=0;i<o.length;i++)o[i].style.display="none";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute("style"),"height"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):"link"===t.message&&(r=new URL(s.getAttribute("src")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener("message",d.wp.receiveEmbedMessage,!1),l.addEventListener("DOMContentLoaded",function(){for(var e,t,s=l.querySelectorAll("iframe.wp-embedded-content"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute("data-secret"))||(t=Math.random().toString(36).substring(2,12),e.src+="#?secret="+t,e.setAttribute("data-secret",t)),e.contentWindow.postMessage({message:"ready",secret:t},"*")},!1)))}(window,document); //# sourceURL=https://blogs.cooperhealth.org/weeklyrounds/wp-includes/js/wp-embed.min.js /* ]]> */ </script> As of July 9, 2018, Cooper’s IT Department has moved away from Remedy to a new service management system called ServiceNow. During transition to the new system, all open problem and change requests in Remedy have been moved to ServiceNow so IT can continue to track all open issues and requests. As a result, you ... [Read more...]