{"version":"1.0","provider_name":"Weekly Rounds","provider_url":"https:\/\/blogs.cooperhealth.org\/weeklyrounds","author_name":"mlongshore","author_url":"https:\/\/blogs.cooperhealth.org\/weeklyrounds\/author\/mlongshore\/","title":"Service Desk Chat Coming to ServiceNow Portal - Weekly Rounds","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"ZF3IzkZUt3\"><a href=\"https:\/\/blogs.cooperhealth.org\/weeklyrounds\/2025\/08\/service-desk-chat-coming-to-servicenow-portal\/\">Service Desk Chat Coming to ServiceNow Portal<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/blogs.cooperhealth.org\/weeklyrounds\/2025\/08\/service-desk-chat-coming-to-servicenow-portal\/embed\/#?secret=ZF3IzkZUt3\" width=\"600\" height=\"338\" title=\"&#8220;Service Desk Chat Coming to ServiceNow Portal&#8221; &#8212; Weekly Rounds\" data-secret=\"ZF3IzkZUt3\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/blogs.cooperhealth.org\/weeklyrounds\/wp-includes\/js\/wp-embed.min.js\n\/* ]]> *\/\n<\/script>\n","description":"Beginning at noon on Thursday, August 28, 2025, \u00a0real-time chat support will be available through the IT ServiceNow\u00a0portal, giving you faster, easier access to help when you need it most. With this new feature, you can connect directly with a live Service Desk agent\u2014no phone call required. The chat is staffed by the same knowledgeable ... [Read more...]"}