{"id":11595,"date":"2020-01-14T11:13:31","date_gmt":"2020-01-14T16:13:31","guid":{"rendered":"http:\/\/blogs.cooperhealth.org\/weeklyrounds\/?p=11595"},"modified":"2020-01-14T11:16:59","modified_gmt":"2020-01-14T16:16:59","slug":"hro-training-mandatory-for-all-employees","status":"publish","type":"post","link":"https:\/\/blogs.cooperhealth.org\/weeklyrounds\/2020\/01\/hro-training-mandatory-for-all-employees\/","title":{"rendered":"HRO Training: Mandatory for All Employees!"},"content":{"rendered":"

HRO S<\/strong>.T.R.O.N.G. \u2013 S<\/strong>peak Up for Safety<\/p>\n

As part of Cooper University Health Care\u2019s involvement in the New Jersey High Reliability Organization (HRO) Collaborative, also known as New Jersey S.T.R.O.N.G., our goal is to train and educate staff on how to provide the best care to our patients in the safest environment.<\/p>\n

Cooper employees should speak up when there is a concern that a patient or coworker could be harmed due to an unintended error or a choice to deviate from a policy or procedure.<\/p>\n

It is important to speak up when you have a safety concern, even if it feels uncomfortable to get pushback from a peer or manager. We all have a responsibility to speak up with safety concerns \u2013 to protect our patients and each other.<\/p>\n

When speaking up for safety, use the error prevention tool \u2013 ARCC<\/strong>:<\/p>\n

A<\/strong>sk a Question
\nMake a R<\/strong>equest (for change)
\nVoice a C<\/strong>oncern and if no success \u2026
\nUse the C<\/strong>hain of command<\/p>\n

Here\u2019s an example of when to use the ARCC tool in the Operating Room:<\/strong><\/p>\n