{"id":13252,"date":"2021-01-26T17:28:32","date_gmt":"2021-01-26T22:28:32","guid":{"rendered":"http:\/\/blogs.cooperhealth.org\/weeklyrounds\/?p=13252"},"modified":"2021-01-26T17:28:32","modified_gmt":"2021-01-26T22:28:32","slug":"need-help-with-rover-or-jabber-theres-an-app-for-that","status":"publish","type":"post","link":"https:\/\/blogs.cooperhealth.org\/weeklyrounds\/2021\/01\/need-help-with-rover-or-jabber-theres-an-app-for-that\/","title":{"rendered":"Need help with Rover or Jabber? There\u2019s an app for that."},"content":{"rendered":"

Getting help with Rover or Jabber is now in the palm of your hands. If you use a Rover iPhone in your job role, you can use the new Get Help<\/strong> icon on the home screen to report a possible issue to the Help Desk with just a few touches. The Get Help<\/strong> icon will launch a mobile-friendly version of ServiceNow with questions tailored to common Rover and Jabber activities.<\/p>\n

Using the Get Help<\/strong> app takes less time than calling the Help Desk or submitting a Help Desk ticket on a workstation; however, you can still call or submit a ticket from a workstation if you prefer. Please continue to report possible issues as soon as they occur so IT can begin investigating immediately.<\/p>\n","protected":false},"excerpt":{"rendered":"

Getting help with Rover or Jabber is now in the palm of your hands. If you use a Rover iPhone in your job role, you can use the new Get Help icon on the home screen to report a possible issue to the Help Desk with just a few touches. The Get Help icon will … [Read more…]<\/a><\/span><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[5559,1,5553],"tags":[],"class_list":{"0":"entry","1":"post","2":"publish","3":"author-ddevenney","4":"post-13252","6":"format-standard","7":"category-announcements","8":"category-uncategorized","9":"category-tips-information"},"yoast_head":"\nNeed help with Rover or Jabber? 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