{"id":15960,"date":"2022-07-19T18:08:20","date_gmt":"2022-07-19T22:08:20","guid":{"rendered":"https:\/\/blogs.cooperhealth.org\/weeklyrounds\/?p=15960"},"modified":"2022-07-19T18:08:20","modified_gmt":"2022-07-19T22:08:20","slug":"go-live-of-new-maintenance-request-form-and-mobile-app","status":"publish","type":"post","link":"https:\/\/blogs.cooperhealth.org\/weeklyrounds\/2022\/07\/go-live-of-new-maintenance-request-form-and-mobile-app\/","title":{"rendered":"Go-Live of New Maintenance Request Form and Mobile App"},"content":{"rendered":"<p>Cooper is replacing the HEMS (Maintenance) Web Request with two new ways to submit maintenance requests. Beginning July 20, 2022, team members must use the new <strong>Maintenance Web Request<\/strong> form (on Pulse under Frequently Used Links) or <strong>CMS Request<\/strong>, a mobile app available on iOS or Android.<\/p>\n<p>Some benefits of the new form and app include:<\/p>\n<ul>\n<li>The ability for all Cooper team members to submit maintenance requests during any shift, including weekends.<\/li>\n<li>Better tracking of existing maintenance requests with email updates and search capabilities.<\/li>\n<li>The ability to submit pictures from your mobile device via the CMS Request app.<\/li>\n<\/ul>\n<p>You can review the user reference guides for the Maintenance Web Request form and CMS Request app <a href=\"http:\/\/portal\/SiteDirectory\/FSI\/Shared%20Documents\/\"><strong>here<\/strong><\/a><strong>.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Cooper is replacing the HEMS (Maintenance) Web Request with two new ways to submit maintenance requests. Beginning July 20, 2022, team members must use the new\u2026<\/p>\n","protected":false},"author":64,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[1],"tags":[],"class_list":["post-15960","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Go-Live of New Maintenance Request Form and Mobile App - Weekly Rounds<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Go-Live of New Maintenance Request Form and Mobile App - Weekly Rounds\" \/>\n<meta property=\"og:description\" content=\"Cooper is replacing the HEMS (Maintenance) Web Request with two new ways to submit maintenance requests. 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