{"id":22851,"date":"2025-01-07T15:52:16","date_gmt":"2025-01-07T20:52:16","guid":{"rendered":"https:\/\/blogs.cooperhealth.org\/weeklyrounds\/?p=22851"},"modified":"2025-06-25T14:41:36","modified_gmt":"2025-06-25T18:41:36","slug":"cooper-welcomes-optum-as-new-employee-assistance-program-in-2025","status":"publish","type":"post","link":"https:\/\/blogs.cooperhealth.org\/weeklyrounds\/2025\/01\/cooper-welcomes-optum-as-new-employee-assistance-program-in-2025\/","title":{"rendered":"Cooper Welcomes Optum as New Employee Assistance Program in 2025\u00a0"},"content":{"rendered":"<p>Cooper University Health Care is bringing you a new, modern, flexible employee assistance program (EAP) to support your everyday life.\u00a0<strong>Beginning<\/strong>\u00a0<strong>January 1, 2025, all Cooper team members will have access to the many benefits of\u00a0Optum Emotional Wellbeing Solutions<\/strong>.<\/p>\n<p>As your new EAP partner, Optum will continue to provide confidential mental wellness and work-life benefits, along with several enhancements for you and your eligible dependents, including:<\/p>\n<ul>\n<li><strong>24\/7 Support:<\/strong>\u00a0Access help anytime at no cost.<\/li>\n<li><strong>Counseling Sessions:<\/strong>\u00a0Six free virtual or face-to-face counseling sessions per year.<\/li>\n<li><strong>Behavioral Coaching:<\/strong>\u00a0Six free virtual behavioral coaching sessions per year.<\/li>\n<li><strong>Financial Support:<\/strong>\u00a0Two free 30-minute sessions with a money coach per issue, per year, plus a 25% discount on tax preparation.<\/li>\n<li><strong>Legal and Mediation Assistance:<\/strong>\u00a0A free 30-minute consult with a local attorney per separate legal issue.\u00a0Ongoing counsel is available at a 25% discount.<\/li>\n<li><strong>Optum Theft ID:<\/strong>\u00a0Connect with a fraud resolution specialist for free for up to 60 minutes per event.<\/li>\n<li><strong>Calm App:<\/strong> Free access to the premium version of Calm, a smartphone app that aids meditation, sleep, and relaxation. <a href=\"https:\/\/blogs.cooperhealth.org\/weeklyrounds\/files\/2025\/01\/Cooper-University-HealthCare-EAPWL_CALM-APP-Flyer-1.1.2025.pdf\">Click here<\/a> for more information.<\/li>\n<li><strong>Optum Self-Learning by Uptime:<\/strong>\u00a0Free, unlimited access to five-minute micro learnings.<\/li>\n<li><strong>Optum Well-Being Site:<\/strong>\u00a0Unlimited access to articles, podcasts, and webinars.<\/li>\n<li><strong>Crisis support.<\/strong><\/li>\n<li><strong>Personalized concierge services.<\/strong><\/li>\n<li><strong>Childcare and elder care resources.<\/strong><\/li>\n<\/ul>\n<p><strong>What this change means for you:<\/strong><\/p>\n<ul>\n<li><strong>Carebridge and Shore Counseling ceased providing EAP services on December 31, 2024,<\/strong> for Cooper University Health Care team members and their eligible dependents. All EAP authorizations for counseling sessions issued by Carebridge and Shore Counseling expired on December 31, 2024.<\/li>\n<\/ul>\n<p><strong>You should now<\/strong><strong> call Optum\u2019s dedicated Cooper line at 800.972.8976 for all your EAP needs.<\/strong><\/p>\n<p>You can view Optum\u2019s provider network directory \u00a0to see if your provider also participates in Optum\u2019s network. Visit\u00a0<a href=\"http:\/\/www.liveandworkwell.com\/\"><strong>www.liveandworkwell.com<\/strong><\/a>, scroll to the bottom of the page, and select \u201cFind a Provider\u201d in the Resources section. Then select the link to the Public Directory and click on \u201cEmployer or Individual Plans.\u201d You can filter your search from there.<\/p>\n<p>Stay tuned for more details about other benefits that Cooper provides across the psychological well-being continuum.<\/p>\n<p>Explore a collection of resources\u2014including articles, training sessions, tip sheets, and more\u2014featuring timely, relevant topics designed to support your well-being at work, at home, and everywhere in between <strong><a href=\"https:\/\/optumwellbeing.com\/sec_NewThisMonth\/en-US\">here<\/a><\/strong>. (Company code: CUHC)<\/p>\n<p><strong>Helpful Flyers:<\/strong><\/p>\n<ul>\n<li><a href=\"https:\/\/blogs.cooperhealth.org\/weeklyrounds\/files\/2025\/01\/Cooper-University-HealthCare-EAPWL_CALM-APP-Flyer-1.1.2025.pdf\">Calm App<\/a><\/li>\n<li><a href=\"https:\/\/blogs.cooperhealth.org\/weeklyrounds\/files\/2025\/01\/Cooper-University-HealthCare-EAPWL_Financial-Bright-Plan-Flyer-Eng-1.1.2025.pdf\">Financial Coaching<\/a>\n<ul>\n<li><a href=\"https:\/\/blogs.cooperhealth.org\/weeklyrounds\/files\/2025\/01\/Cooper-University-HealthCare-EAPWL_Financial-Bright-Plan-Flyer-Spanish-1.1.2025.pdf\">(Spanish Version)<\/a><\/li>\n<\/ul>\n<\/li>\n<li><a href=\"https:\/\/blogs.cooperhealth.org\/weeklyrounds\/files\/2025\/01\/Cooper-University-HealthCare-EAPWL_ID-Theft-Assist-Flyer-1.1.2025.pdf\">Identity Theft Support<\/a><\/li>\n<li><a href=\"https:\/\/blogs.cooperhealth.org\/weeklyrounds\/files\/2025\/01\/Cooper-University-HealthCare-EAPWL_Mobile-App-Optum-Assist-Flyer-1.1.2025.pdf\">Optum Assist Mobile App<\/a><\/li>\n<li><a href=\"https:\/\/blogs.cooperhealth.org\/weeklyrounds\/files\/2025\/01\/Cooper-University-HealthCare-EAPWL_Talkspace-Flyer-English-1.1.2025.pdf\">Talkspace<\/a><\/li>\n<li><a href=\"https:\/\/blogs.cooperhealth.org\/weeklyrounds\/files\/2025\/01\/Cooper-University-HealthCare-EAPWL_UPTIME-Flyer-1.1.2025.pdf\">Optum Self-learning by Uptime<\/a><\/li>\n<li><a href=\"https:\/\/blogs.cooperhealth.org\/weeklyrounds\/files\/2025\/01\/Cooper-University-HealthCare-EAPWL_Virtual-Behavioral-Coaching-Flyer-1.1.2025.pdf\">Virtual Behavioral Coaching<\/a><\/li>\n<li><a href=\"https:\/\/blogs.cooperhealth.org\/weeklyrounds\/files\/2025\/01\/Cooper-University-HealthCare-EAPWL_Virtual-Visits-Flyer-1.1.2025.pdf\">Virtual Health Visits<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Cooper University Health Care is bringing you a new, modern, flexible employee assistance program (EAP) to support your everyday life.\u00a0Beginning\u00a0January 1, 2025, all Cooper team members\u2026<\/p>\n","protected":false},"author":69,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[1],"tags":[],"class_list":["post-22851","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - 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