{"id":23519,"date":"2025-03-25T16:18:20","date_gmt":"2025-03-25T20:18:20","guid":{"rendered":"https:\/\/blogs.cooperhealth.org\/weeklyrounds\/?p=23519"},"modified":"2025-03-25T16:23:50","modified_gmt":"2025-03-25T20:23:50","slug":"interpretation-service-disruptions-cooper-camden","status":"publish","type":"post","link":"https:\/\/blogs.cooperhealth.org\/weeklyrounds\/2025\/03\/interpretation-service-disruptions-cooper-camden\/","title":{"rendered":"Cooper Camden: Interpretation Service Disruptions"},"content":{"rendered":"<p>We have been experiencing disruptions with our interpretation service provider, Voyce, through the app on our iPad devices. While the issue appears to be resolved, we ask each area to test their devices to ensure the service is operating as expected.<\/p>\n<p>If you are having issues and are unable to sign into the iPad device at any point, please use the following process:<\/p>\n<ul>\n<li>Voyce is available through the phone by calling <strong>856.415.3388<\/strong> or ext. <strong>100-5100<\/strong> from any internal Cooper Camden phone.<\/li>\n<li>Enter your department\u2019s access code (cost center number).<\/li>\n<li>Inform the operator of the language needed. Once connected to an interpreter, speak directly to the caller and pause for interpretation.<\/li>\n<li>If used for a patient visit\/exam, document the interpreter\u2019s name and ID number in the Epic visit notes.<\/li>\n<\/ul>\n<p>To report any technical issues, please contact Voyce Technical Support at 856.226.0139.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We have been experiencing disruptions with our interpretation service provider, Voyce, through the app on our iPad devices. While the issue appears to be resolved, we ask each area to test their devices to ensure the service is operating as expected. If you are having issues and are unable to sign into the iPad device &#8230; <span class=\"more\"><a class=\"more-link\" href=\"https:\/\/blogs.cooperhealth.org\/weeklyrounds\/2025\/03\/interpretation-service-disruptions-cooper-camden\/\">[Read more&#8230;]<\/a><\/span><\/p>\n","protected":false},"author":69,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[1],"tags":[],"class_list":{"0":"entry","1":"post","2":"publish","3":"author-mlongshore","4":"post-23519","6":"format-standard","7":"category-uncategorized"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Cooper Camden: Interpretation Service Disruptions - Weekly Rounds<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Cooper Camden: Interpretation Service Disruptions - Weekly Rounds\" \/>\n<meta property=\"og:description\" content=\"We have been experiencing disruptions with our interpretation service provider, Voyce, through the app on our iPad devices. While the issue appears to be resolved, we ask each area to test their devices to ensure the service is operating as expected. If you are having issues and are unable to sign into the iPad device ... 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