{"id":24069,"date":"2025-05-13T16:10:39","date_gmt":"2025-05-13T20:10:39","guid":{"rendered":"https:\/\/blogs.cooperhealth.org\/weeklyrounds\/?p=24069"},"modified":"2025-05-13T17:58:05","modified_gmt":"2025-05-13T21:58:05","slug":"voyce-interpretation-service-disruptions","status":"publish","type":"post","link":"https:\/\/blogs.cooperhealth.org\/weeklyrounds\/2025\/05\/voyce-interpretation-service-disruptions\/","title":{"rendered":"VOYCE Interpretation Service Disruptions"},"content":{"rendered":"<p>We apologize for any inconvenience you may encounter as you use VOYCE to provide interpretation and safe communication for your patients.<\/p>\n<p>If you are having difficulty accessing VOYCE interpreters while using an iPad device (a video interpreter is unavailable and\/or disconnects on the iPad), please use phone interpretation as your next step. <a href=\"https:\/\/blogs.cooperhealth.org\/weeklyrounds\/files\/2025\/05\/Revised-OPI-Voyce-Tip-Sheet-FINAL.pdf\">Click here<\/a> to view the tip sheet for VOYCE over-the-phone interpretation.<\/p>\n<p>Thank you for your patience as we work to fix this issue.<\/p>\n<p>If you have any questions,\u00a0please email <a href=\"mailto:Linguisitics@cooperhealth.edu\">Linguisitics@cooperhealth.edu<\/a>; <a href=\"mailto:negron-elizabeth@cooperhealth.edu\">Elizabeth Negron<\/a>, Linguistics Supervisor; or <a href=\"mailto:greenfogel-vivian@cooperhealth.edu\">Vivian Greenfogel<\/a>, Director of Consumer Experience.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We apologize for any inconvenience you may encounter as you use VOYCE to provide interpretation and safe communication for your patients. If you are having difficulty accessing VOYCE interpreters while using an iPad device (a video interpreter is unavailable and\/or disconnects on the iPad), please use phone interpretation as your next step. Click here to &#8230; <span class=\"more\"><a class=\"more-link\" href=\"https:\/\/blogs.cooperhealth.org\/weeklyrounds\/2025\/05\/voyce-interpretation-service-disruptions\/\">[Read more&#8230;]<\/a><\/span><\/p>\n","protected":false},"author":69,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[1],"tags":[],"class_list":{"0":"entry","1":"post","2":"publish","3":"author-mlongshore","4":"post-24069","6":"format-standard","7":"category-uncategorized"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>VOYCE Interpretation Service Disruptions - Weekly Rounds<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"VOYCE Interpretation Service Disruptions - Weekly Rounds\" \/>\n<meta property=\"og:description\" content=\"We apologize for any inconvenience you may encounter as you use VOYCE to provide interpretation and safe communication for your patients. If you are having difficulty accessing VOYCE interpreters while using an iPad device (a video interpreter is unavailable and\/or disconnects on the iPad), please use phone interpretation as your next step. Click here to ... 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