{"id":24710,"date":"2025-08-05T15:32:36","date_gmt":"2025-08-05T19:32:36","guid":{"rendered":"https:\/\/blogs.cooperhealth.org\/weeklyrounds\/?p=24710"},"modified":"2025-08-05T17:29:12","modified_gmt":"2025-08-05T21:29:12","slug":"voyce-interpretation-service-disruptions-2","status":"publish","type":"post","link":"https:\/\/blogs.cooperhealth.org\/weeklyrounds\/2025\/08\/voyce-interpretation-service-disruptions-2\/","title":{"rendered":"VOYCE Interpretation Service Disruptions"},"content":{"rendered":"<p>We are aware of service disruptions with the VOYCE interpretation platform. We apologize for any inconvenience.<\/p>\n<p>If you are having difficulty accessing VOYCE interpreters (video interpreter is unavailable or it disconnects) while using an iPad device, please use phone interpretation.\u00a0<a href=\"https:\/\/blogs.cooperhealth.org\/weeklyrounds\/files\/2025\/05\/Revised-OPI-Voyce-Tip-Sheet-FINAL.pdf\"><strong>Click here<\/strong><\/a> to view the tip sheet for VOYCE over-the-phone interpretation and <a href=\"https:\/\/blogs.cooperhealth.org\/weeklyrounds\/files\/2025\/07\/Cooper-Single-Sign-On-Voyce-Global-Tip-Sheet-Rover.pdf\"><strong>here<\/strong><\/a> for the mobile tip sheet. <strong><a href=\"https:\/\/blogs.cooperhealth.org\/weeklyrounds\/files\/2025\/07\/Equiti-Voyce-1-Page-Support-Page.pdf\">Click here<\/a><\/strong>\u00a0for the Voyce support tip sheet. For Voyce Technical Support, call 833.745.4700.<\/p>\n<p>Thank you for your patience as we work to fix this issue.<\/p>\n<p>If you have any questions,\u00a0please email\u00a0<a href=\"mailto:Linguisitics@cooperhealth.edu\">Linguisitics@cooperhealth.edu<\/a>;\u00a0<a href=\"mailto:negron-elizabeth@cooperhealth.edu\">Elizabeth Negron<\/a>, Linguistics Supervisor; or\u00a0<a href=\"mailto:greenfogel-vivian@cooperhealth.edu\">Vivian Greenfogel<\/a>, Director of Consumer Experience.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We are aware of service disruptions with the VOYCE interpretation platform. We apologize for any inconvenience. If you are having difficulty accessing VOYCE interpreters (video interpreter is unavailable or it disconnects) while using an iPad device, please use phone interpretation.\u00a0Click here to view the tip sheet for VOYCE over-the-phone interpretation and here for the mobile &#8230; <span class=\"more\"><a class=\"more-link\" href=\"https:\/\/blogs.cooperhealth.org\/weeklyrounds\/2025\/08\/voyce-interpretation-service-disruptions-2\/\">[Read more&#8230;]<\/a><\/span><\/p>\n","protected":false},"author":69,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[1],"tags":[],"class_list":{"0":"entry","1":"post","2":"publish","3":"author-mlongshore","4":"post-24710","6":"format-standard","7":"category-uncategorized"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>VOYCE Interpretation Service Disruptions - Weekly Rounds<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"VOYCE Interpretation Service Disruptions - Weekly Rounds\" \/>\n<meta property=\"og:description\" content=\"We are aware of service disruptions with the VOYCE interpretation platform. We apologize for any inconvenience. If you are having difficulty accessing VOYCE interpreters (video interpreter is unavailable or it disconnects) while using an iPad device, please use phone interpretation.\u00a0Click here to view the tip sheet for VOYCE over-the-phone interpretation and here for the mobile ... 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