Complete: This scheduled downtime is complete. Both Epic and Bernoulli are back up and running. Access has been restored and verified. If you have any issues, please contact the Service Desk at (856) 968-7166.
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Date: Sunday, May 19, 2019
Planned Duration: 3 a.m. to 5 a.m. (two hours)
Description: The Epic Production system will be brought down starting at 3am for up to 2 hours to perform steps necessary to prepare the hardware for our Epic upgrade in June. Epic Hyperspace sessions will be disconnected at the start of the downtime, and any information not saved by that time may be lost. Due to the anticipated length of this downtime, Epic Read-Only will be enabled. Instructions can be found here.
In addition, the Bernoulli Device Integration server will be updated during this window to include the latest required patches. This update is expected to be completed in the same window as the Epic downtime, and therefore would have no additional impact, but could extend slightly beyond the Epic downtime depending on the overall timing of the various steps being taken.
Updates on both downtimes will be sent following the completion.
Impact: All Epic users on the system at the time will be impacted by the downtime and exited from Epic. In addition, interface traffic will be delayed during the downtime, but will queue and should transmit at the conclusion. It may take up to 15 minutes after the downtime is complete for the backlog of queued interface traffic to clear. Bernoulli device integration data may be delayed for up to 30 minutes.
Other Affected Systems: Upstream and downstream interfaced systems will experience delays in traffic during and immediately after the downtime.
For questions, please contact the Cooper Service Desk at 856.968.7166.