Epic Scheduled Production Lockdown and Upgrade

Date: Beginning Monday, September 16, through Sunday, September 22, 2019

Description: In order to minimize the Epic Production downtime, beginning on Monday, September 16, the environment will be put into a transparent lockdown. While this does not impact most workflows, there are a few elements of the environment that cannot be changed during this time, including:

  • Creating or editing SmartTools such as SmartLinks, SmartPhrases, QuickActions, and  Macros.
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Delays With Email Reception and Delivery

Cooper is experiencing some delays with email reception and delivery at this time. Delays with email traffic, both inbound and outbound, may be related to some issues with increased SPAM traffic being received.

The IT department and vendors are working towards a return to our usual speed of email traffic.… Read more.

Epic Scheduled Production Pause

This Epic pause is complete and access has been restored and verified.  Should you experience any issues, please contact the Service Desk at (856) 968-7166.

DATE: Wednesday, June 26, 2019, 10 p.m. to 10:15 p.m.

DESCRIPTION: In order to install identified fixes to our recent November 2018 version upgrade, plus updates for a change that must go in for July 1, 2019, the Epic Production environment will be paused for up to 15 minutes.

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