I want to thank all the staff for making my stay at Cooper as pleasant as possible.
I was admitted on 10/8 for a kidney operation performed by wonderful Dr. Tomaszewski. I can’t say enough about his surgical skills or comforting bed-side manner.
Also Dr. Marc (I don’t remember his last name) and Nurse Victoria deserve high praise for their part in making an unpleasant situation bearable.
To Whom it May Concern:
I had surgery at the surgical center in Voorhees, NJ on 10/2/18. I am a patient of Dr. Steven McClane and his PA Helena McElhinney (Colo-rectal dept.).
Upon checking in, I was handed a “thank you” card with your email inside to leave feedback. The feedback I have for the staff at the surgical center is extremely positive. I just had to write and let you know how amazing they were.
From the time I was called by the scheduler (Lisa), to the pre-op call (Tom), to the front desk check-in (Sue), to the very last moment I left, I was so taken care of. I felt completely safe and comfortable. My nurses, Maryanne and Dianne, the anesthesiologist, Dr. Greg Dodson, and the OR staff, Lori and Dr. McClane (and others who I don’t know their names), were fantastic!
I felt so supported and informed the entire time. That team was a God-send for me because I was very nervous. They communicated, informed me, protected my privacy, treated me like a person, and made a connection. I’m so thankful for that team. If there is anything you can do to get this feedback to Adrienne Kirby and the team who took care of me, I would appreciate it. They are making a difference in a scary medical maze.
Thank you – Lisa, Tom, Dianne, Maryanne, Lori, Dr. Greg, Sue, Helena, Dr. McClane, and Deihann, you were great!
DEAR ADRIENNE, & KIM & ARLENE
IT WAS INDEED MY GOOD FORTUNE TO BE REFERRED TO DR. JERROLD FRIEDMAN ( PAIN MGT).
HIS ATTENTIVENESS, HIS CALM MANNER, HIS PHYSICAL TREATMENT TO ME CAN ONLY BE HELD
IN THE MOST HIGHEST ESTEEM; I FEEL HONORED TO BE HIS PATIENT !
THEN…HE REFERRED ME TO ANOTHER DR. FOR FURTHER TREATMENT ( FACET JOINT INJECTION,ETC..), DR. JASJIT SEHDEV.
A MOST PLEASANT, INFORMATIVE, WILLING TO WORK W/ME MAN. HOW MUCH LUCK CAN A GIRL HAVE ? WELL, CHOOSING TO HAVE THE PROCEDURE @ COOPER ( ‘SHORT TERM DEPT)
WAS A WISE ONE ( RATHER THEN VOORHEES… NOT ONLY IT`S PROXSIMITY TO MY HOME, BUT BOY-WHAT A NICE QUIET RELAXING ATMOSPHERE ( COMPARED TO VOORHES….HEAVEN !) & LET ME MENTION THE NURSES THAT TOOK CARE OF ME; FRIENDLY, HELPFUL, CARING LADIES., ESPECIALLY NURSE ‘IRMA’…. I WENT IN W/ EXTREME ANXIETY, LEFT COOL AS A CUCUMBER ….I`M NOT SURE IF THE PROCEDURE WILL HELP WITH MY PAIN, OR WALKING YET…. TIME WILL TELL.
BUT MY EXPERIENCE WAS A MOST PLEASANT ONE,THANKS TO ‘ALL MENTIONED ABOVE’
Dear Dr. Kirby:
Just got home from a transforaminal L4, L5 injection with Dr. Sabia at the Surgical Center in the Voorhees/Main Street Complex.
While this is my third such procedure, I thought I would take the time to reply to your request for feedback.
From my initial meeting with Dr. Sabia, I was impressed with his knowledge and “bedside manner.” He is excellent.
The Surgical Center has exceeded my expectations every time. From the “check in” through the various staff who reviewed my case,
started my IV, and attended me through “recovery” and discharge, the professionalism was of the highest caliber.
I am happy to report successful relief of my symptoms and complete satisfaction with my Cooper Team.
Wonderful note of thanks from a patient’s daughter:
I got in at 330 with my very ill father. The ER staff have been NOTHING but incredible. Dr. Tabaan took the wheel with her wonderful, caring, attentive and quick teammates. I watched the staff encounter some rude and disgruntled patients while here these past four hours, and they have been absolutely wonderful to them despite. This is the best facility in Jersey and I am so grateful that my dad is in good hands. Your teams here are worth every ounce they’re paid and more. Thank you again
Cooper University Health Care
Thank you so much for sharing this note with us, Ms. Osman, it’s our privilege to care for your father and your family while he’s with us at Cooper.
I’m Rosaria, Cooper’s social media manager. I’ll share this with our Patient Relations team so that it reaches those caring for your father. What is his name and date of birth, and what is the best way to reach you if they need to follow up?
Thank you again, sincerely,
It is truly my pleasure , you have some wonderful people working here who have their act together to the 10th degree. Dahy Osman 8/26/54. My cell is 6094427898. They all deserve a metal or at least a nice lunch
Cooper University Health Care
That’s very kind, thank you so much! I’ll share this with them now. Best wishes for health to your father. Sincerely, Rosaria