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Patient experience – Tip of the Month


  • Introduce yourself to the patient and those who accompany the patient. Eg your title, how long you have been practicing, special interests and something about you that makes it personal (eg a non-clinical role at Cooper or a hobby).
  • Introduce new residents and fellows (manage up, explain why patients should have faith in them).
  • Introduce other members of the healthcare team.
  • Demonstrate that it’s a team that communicates and supports one other.

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