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Patient Experience – Tip of the Month

Consider culture, customs, and beliefs

  • Avoid stereotyping based on perceived religious or cultural background.
  • Respectfully ask patients about their health beliefs and customs. Note their responses in their medical records. For example:
  • “Is there anything I should know and document in your chart about your culture, beliefs, or religion that will help us take better care of you?”
  • “Are their certain holidays you observe that may affect your health or ability to take medication (eg days you may fast)?”

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