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Patient Experience

Standards of the Month

Standards of the Month February- Body Language Equally important in the use of AIDET skills are the non-verbal communication attributes that influence patient perception. These include: Warm tone of voice and demeanor…

By aholzberg · February 22, 2017
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Informatics Zero Foot-Print Viewer Go-Live

Testing of the ZFP (Zero Foot-Print) Viewer has been completed and it is ready to enabled in the production environment.  As was recently communicated, the ZFP…

By sgandhi · January 4, 2017
Library Library Literature Search

Do you ever need an article from a journal we don’t have access to?   If yes, listen to the library’s quick 15 minute WebEx session…

By aholzberg · November 21, 2016