Recognizing National Health Care Quality Week: October 18–24, 2020

Left to right: Nancy Davies-Hathen, AVP Quality and Clinical Effectiveness; Christine Unander, Quality Improvement Manager; Ken Travis, Director Quality Improvement Analysis and Improvement; Angela Murphy, Quality Improvement Manager; Janet Tridente, Quality Improvement Manager; Bob Marburger, Quality Improvement Manager; Sue Gould, Quality Improvement Manager.

During National Health Care Quality Week, Cooper recognizes our health care quality professionals and their role in ensuring that our patients receive excellent care. This team at Cooper works together in a number of ways across Cooper, from regulatory and accreditation activities to patient safety, population health, and health data analytics.

Cooper’s quality improvement model is nurse-led and supports every institute, service line, and department. By collecting and measuring data, our quality team is able to determine how Cooper is performing and how we can continue to improve.

In 2020, the Quality Improvement department is recognizing and honoring the entire Cooper community, including staff, providers, and those working behind the scenes, for pulling together, everyone in their own capacity, and crossing over to wherever they could assist. This year has demonstrated how everyone at Cooper stepped up and “earned” awards for their ingenuity while battling the unseen enemy, COVID-19. No one was looking for special recognition or a pat on the back, they just did what was necessary, thinking on their feet and springing into action. For this, the Quality Improvement Department is grateful for being part of such a magnificent community.

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