Cooper University Health Care Intellectual & Developmental Disabilities Support vehicle with Internal Medicine APN Kimberly Young (black scrubs) and Innovative Delivery Clinical Practices Specialist Jaclyn Cauley (blue scrubs) outside the Cooper Cherry Hill, NJ campus, September 5, 2025.
(CAMDEN, NJ) – Cooper University Health Care has launched a Mobile Unit as part of its Intellectual and Developmental Disabilities (IDD) Program, designed to meet the unique health care needs of individuals with IDD. The innovative unit delivers high-quality, compassionate primary care directly to patients’ homes, community residences, and group homes across Southern New Jersey.
Developed in response to the growing demand for accessible, person-centered care, the Mobile Unit helps remove barriers that often make traditional office visits challenging for individuals with IDD. By bringing care directly to patients, the program ensures comprehensive primary care in a familiar, supportive environment.
“This program reflects Cooper’s commitment to inclusion, accessibility, and excellence in care for one of our most vulnerable populations,” said Franziska Jovin, senior vice president and chief experience officer at Cooper. “By meeting patients where they are, we aim to reduce stress, minimize missed appointments and emergency room visits, and improve overall health outcomes.”
The Mobile Unit partners closely with each patient’s established Cooper primary care provider to deliver coordinated, seamless care. Services include routine health assessments, sick visits, chronic condition management, preventive screenings, medication management, post-hospitalization follow-up, and health education for patients and caregivers.
Key features of the Mobile Unit program include:
- On-Site Visits: Comprehensive primary care services provided in patients’ homes, residential facilities, or group homes.
- Continuity of Care: Collaboration with patients’ Cooper primary care doctors to ensure alignment of treatment plans.
- Specialized Team: A team trained in caring for individuals with IDD, including Advanced Practice Nurses, Physicians, and support staff.
- Patient-Centered Approach: Care delivered with respect, compassion, and sensitivity to the unique needs of each individual.
“Our goal is to remove barriers and promote equity in health care access for people with IDD,” said Franziska F. Jovin, MD, MMM, senior vice president and chief experience officer at Cooper. “This program empowers individuals and families by providing the same high-quality care they receive in our offices—right at their doorstep.”
The Cooper Mobile Primary Care Unit is now serving eligible patients throughout Southern New Jersey. For more information about the program email IDD@cooperhealth.edu.
About Cooper University Health Care
Cooper University Health Care is a leading academic health system affiliated with Cooper Medical School of Rowan University. Cooper, headquartered in Camden, New Jersey, has revenues of more than $2.4 billion and an A+ credit rating from both S&P Global and Fitch Ratings.
Cooper has nearly 14,000 team members, including nearly 1,600 nurses, more than 1,000 employed physicians representing 95 specialties and subspecialties, and more than 700 advanced practice providers.
Cooper operates MD Anderson Cancer Center at Cooper as well as three hospitals – its 663-bed flagship Cooper University Hospital in Camden, its 229-bed Cooper University Hospital Cape Regional in Cape May Court House, and Children’s Regional Hospital also in Camden.
Cooper University Hospital in Camden is the only Level 1 trauma center in South Jersey and the busiest in the region. The hospital has been recognized as a top-performing regional hospital by U.S. News & World Report’s Best Hospitals annual survey for six years.
More than 2.4 million patients visit Cooper’s facilities annually. Cooper’s ambulatory network encompasses three outpatient surgery centers, several urgent care centers, a wound care center, and more than 130 physician, physical therapy, and radiology offices extending from the Delaware River to the New Jersey shore.
Cooper was named one of America’s Best Large Employers for 2025 by Forbes, ranking among the top 200 in the nation.
Visit CooperHealth.org to learn more.