Interacting With Surveyors – Are You Ready for a Regulatory Survey?

The key to a successful survey is you! Be prepared to answer questions and to demonstrate through practice that you follow the policies and procedures of Cooper University Health Care.

Own Your Area.

You are empowered to make the difference in your work area.

First Impressions Count.

  • Look sharp.
  • Is your area ready for our guests?
  • Welcome the team.
  • Use your patient relations skills to the fullest.
  • Exhibit pride in your department and your organization.
  • Maintain eye contact.

Click here for more tips on interacting with surveyors.