As you know, UKG, the company that operates our Kronos software, has experienced a ransomware attack. As a result, Cooper’s Kronos system is not working and we have no indication when this issue will be resolved.
It is of vital importance that you read and cascade all information related to this incident to your direct reports so that we can ensure all Cooper team members are paid appropriately.
Helpful resources are available on the homepage of the Pulse. We have also created a hotline (100-8463 or 856.968.8463) for timekeeper questions or you can email kronostimekeepingquestions@cooperhealth.edu.
We will continue to provide updates as information becomes available.
Thank you for your understanding and willingness to work together to adjust to this temporary situation.