Epic Hyperdrive Transition  

On Wednesday, April 3, 3024, several pilot locations went live with Epic Hyperdrive, which will replace the existing Epic Classic client. For more information, click here. Please see below for key details.

Why is Cooper doing this now?

Epic is transitioning to a more modern, web-based delivery system via Hyperdrive, which will allow for continued development of new features and improved functionality. Because Epic will no longer provide updates or support for the Classic client as a result of this transition, Cooper must make this upgrade.

Where are the pilot locations?

  • Inpatient – Pavilion 5
  • Health Information Management (HIM) Department
  • Revenue Integrity – CCBO, Suite W-203
  • Ambulatory:
    • Diagnostic Radiology – Sheridan Pavilion, Three Cooper Plaza, Suite 100
    • Cooper Internal Medicine at Gloucester City
    • Cooper Family and Community Medicine at the Kroc Center
    • CCA at Mount Laurel – Internal Medicine and Endocrinology

What does it mean if my location is part of the pilot?

On the morning of April 3, Hyperdrive icons were pushed to the desktop of all computers in the areas listed above.

Once these icons appear on your computer, you can begin using them immediately.

   

When the push is completed to all online computers, the existing “Epic EMR” icon will be removed from those computers.

What if there are issues during the pilot?

Please contact the Service Desk at 856.968.7166 to report the issue and specify that you are reporting a Hyperdrive issue. If you cannot work around the issue in Hyperdrive and must return to the Classic client, instructions are included in the document here.