Health Literacy Workshop

Communicating Health Information so Patients Understand.

Two decades of research show that health information is often communicated in ways that are not usable by most Americans. Medical care is complicated and many people struggle when trying to understand their medication, instructions for self-care or follow-up plans. The good news is that health care professionals can learn to communicate in ways that minimize confusion and lead to better health outcomes. This 3.5* hour interactive workshop will provide health professionals with tools and practical strategies for delivering health information in a clear and understandable way.

This workshop is geared to everyone who works in health care – from front desk staff to physicians, nurses, public health educators, social workers, pharmacists and allied health practitioners.

At the completion of the workshop, participants will learn:

• A “universal precautions” approach to health communication to benefit the majority of patients.
• Best practices for communicating health information more clearly.
• Practical strategies for clearly communicating numerical health information and concepts.
• Ways that your organization can facilitate clearer communication around health care issues.

Tuesday, June 23, 2015
3 p.m. to 6:30 p.m.
Cooper University Hospital
One Cooper Plaza, Dorrance 409
Camden, NJ 08103

Course registration is free to all Cooper staff. Go to the Cooper Learning Network (CLN) to enroll.

* This continuing nursing education activity was approved by New Jersey State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission On Accreditation. Approval Number #7501 June 2014-June 2016.

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