September 17, 2024, is National Information Technology (IT) Professionals Day.
We want to take a moment to extend a heartfelt thank you to each one of our IT team members for their outstanding contributions. Your dedication to maintaining our clinical and business applications, technology infrastructure, training and project management, security, solving complex problems, and supporting our day-to-day operations is truly invaluable.
In a world where technology evolves rapidly and challenges are ever-present, your expertise and commitment keep our systems running smoothly and securely. Whether it’s resolving urgent issues, implementing new solutions, ensuring our technology environment remains stable, or managing high-priority projects such as the Cooper at Moorestown and Cooper at Cape Epic implementations, your hard work does not go unnoticed.
We have been experiencing an unprecedented level of stability in both our system availability and the delivery of services and projects to our customers. Our ticket volumes for issues have remained relatively stable over the past few years, while our changes and optimizations have steadily increased as our team has grown.
Finally, opportunities abound as we look toward the future! With the explosion of available AI-based productivity and cloud-based tools entering the market, the importance of technology-based solutions will continue to grow. These novel approaches will enable us to solve problems that we were unable to tackle in the past, allowing our Cooper team members to work at the top of their licenses and provide the best service to our community.
We are incredibly grateful for your tireless efforts and the vital role you play in our organization’s success in delivering exceptional care and experience for the patients, community, and team members we serve. One team. One purpose.