For the 11th year, Cooper University Hospital has received the Consumer Choice Award from the National Research Corporation (NRC). The annual award identifies hospitals from across the United States that health care consumers choose as having the highest quality and image.
For 2016/2017, Cooper won a first place ranking from consumers for:
- Best Overall Quality.
- Best Doctors.
- Best Image and Reputation.
Cooper ranked a close second in a fourth category, Best Nurses.
“The entire Cooper team is very pleased that health care consumers in the region recognize Cooper for providing the highest quality care and for having exceptional doctors and nurses who consistently provide an excellent health care experience to our patients and their families. We are dedicated to fulfilling our mission, To serve, To heal, To educate, by providing the very best care and service to the residents of southern New Jersey,” said Adrienne Kirby, PhD, FACHE, President and Chief Executive Officer of Cooper University Health Care.
“For each of the past 21 years, winning hospitals have provided outstanding experiences that have transcended their four walls to drive consumer preference, trust, and loyalty in their markets. We are honored to congratulate this year’s winners on a job well done,” said Brian Wynne, Market Insights
General Manager at National Research.
Winners of the Consumer Choice Award are determined by consumer perceptions on multiple quality and image ratings collected in the National Research Corporation’s Market Insights survey, the largest online consumer health care survey in the country. National Research Corporation surveys more than 300,000 households in the contiguous 48 states and the District of Columbia.
About Cooper University Health Care
Cooper University Health Care is the region’s leading health care provider. The Cooper Health Sciences Campus in Camden is home to Cooper University Hospital, MD Anderson Cancer Center at Cooper, and Cooper Medical School of Rowan University. With a network of more than 100 medical offices throughout the region, Cooper offers signature programs in cardiology, critical care, neurosciences, orthopaedics, surgical specialties, trauma, and the only state-designated Children’s Regional Hospital in South Jersey. Cooper is committed to offering convenient services in the communities we serve including an outpatient surgery center in Voorhees and three urgent care centers in Cherry Hill, Audubon, and Sicklerville.
About National Research Corporation
For 35 years, National Research Corporation (NASDAQ: NRCIA and NRCIB) has been at the forefront of patient-centered care. Today the company’s focus on empowering customer-centric health care across the continuum extends patient-centered care to incorporate families, communities, employees, senior housing residents, and other stakeholders.
National Research is dedicated to representing the true voice of patients and other health care stakeholders. This integration of cross-continuum metrics and analytics uncovers insights for effective performance improvement, quality measurement, care transitions, and many other factors that impact population health management.