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Patient Experience Standards of the Month September-November
September- Connect with the Patient October- Incorporate the EMR as your ally during the patient encounter November- Thank you
Did You Know? What is the “All Site” metric actually reporting in our Patient Experience surveys?
The “All site percentile” seen on the CGCAHPS scorecard provides a comparison against all practice locations for all health care organizations participating in the vendor’s benchmarking…
Patient Experience Cooper Standards of the Month
November- Duration December- Non-verbal Communication January- Acknowledge (Everyone in room)