Please see attached the most updated Overview and Frequently Asked Questions for CGCAHPS CGCAHPS FAQ…
Improvement to Travel Expense Process In response to a number of requests, we have improved the Travel Expense process as well as the Employee Reimbursement Forms. The new process will make it easier for you to file and manage …
Please see the attachment for an exciting lecture from noted speaker and bestselling author Liz Jazwiec, RN Jazwiec speech…
Many of you are aware of the phone problems our Cooper patients have been experiencing. Attached is a presentation to update you on the Institution’s plan. Telephone changes…
Please click below for instructions on how to add Epic to your mobile device. Cooper Haiku Installation on iOS Cooper Haiku Installation on Android…
WHAT IS HCC CODING? UNDERSTANDING TODAY’S RISK ADJUSTMENT MODEL The old adage “you get what you pay for” may be applicable when purchasing an automobile or designer handbag, but in healthcare that phrase just doesn’t apply. The Affordable Care Act …
Patient Experience Workshops Creating a superb patient experience is vital to the ongoing success of Cooper University Health Care. Patient experience scores are growing in importance for how we are compensated and how Cooper is publicly rated for consumers. …
Click on the link below to see the most up to date FAQs for CG CAHPS. CG CAHPS FAQ…
Accountable Care Organization Announcement Dear Cooper Practitioners, As many of you know, Cooper has now launched our Accountable Care Organization (ACO) known as AllCare Health Alliance. For those of you who are unfamiliar with an ACO, please click here…
Standards of the Month February- Body Language Equally important in the use of AIDET skills are the non-verbal communication attributes that influence patient perception. These include: Warm tone of voice and demeanor Engaging body language Consistent eye contact Showing empathy …