HeroCare Connect™ Streamlines Access and Care for Veterans, Active Duty Military, and Families

Since 2017, Cooper University Health Care and Deborah Heart and Lung Center have partnered to bring convenient and expedited access to quality specialty health care to local veterans, active duty military, and their families through HeroCare Connect. HeroCare Connect services include more than 75 medical specialties available in more than 100 convenient locations in Burlington, Camden, Mercer, Gloucester, and Atlantic counties.

The program provides a medical link for active duty military stationed at Joint Base McGuire-Dix-Lakehurst to supplement the primary, gynecologic, and pediatric care currently available on base. When active duty military and their family members need specialty care, HeroCare Connect acts as a concierge scheduling and navigation service to help them to access the services they need.

The HeroCare Connect Patient Service Service Center has specially trained staff to navigate care, including scheduling appointments, following up with results and reports, coordinating additional testing, and communicating with medical and military professionals who are involved with each patient’s care.

“If you know a hero, tell a hero.”

HeroCare Connect wants you to help spread the word about the program and let other veterans, active duty military, and their families know how easy it is to access these services.

Veterans covered by the Veterans Choice Program can take advantage of this personalized concierge program when their primary care physician on base or at the VA recommends testing or a visit with a specialist. Once a referral is obtained, patients can call HeroCare Connect, who will take it from there—securing a convenient priority appointment, verifying insurance, obtaining and transfering all relevant medical records, and arrange transportation if needed, and more.

For more information or an appointment, call 866.469.0833.

Leave a Reply

Your email address will not be published. Required fields are marked *