The purpose of this notice is to inform you of a planned Epic downtime. Please review the details below. Thank you!
DATE: Sunday, August 5, 2018
PLANNED DURATION: 3:00am – 5:00am (2 hours)
DESCRIPTION: The Epic Production system will be brought down starting at 3am for up to 2 hours to install quarterly enhancements, optimizations, and fixes, and to install new license. The Epic Hyperspace sessions will be exited at the start of the downtime, and anything not saved at that point will be lost. Due to the anticipated length of this downtime, Epic Read-Only will be enabled. Instructions can be found here.
IMPACT: All Epic users on the system at the time will be impacted by the downtime and exited from Epic. In addition, interface traffic will be delayed during the downtime, but will queue and should transmit at the conclusion. It may take up to 15 minutes after the downtime is complete for the backlog of queued interface traffic to clear.
OTHER AFFECTED SYSTEMS: Upstream and downstream interfaced systems will experience delays in traffic during and immediately after the downtime.
If you have any questions, please contact the Cooper Service Desk at 856.968.7166.