New Process for Reporting Spam Emails

Throughout this week (June 8 to 12, 2020), Cisco IronPort email reporting buttons will be added to Outlook on all Cooper computers. The buttons will allow you to quickly report malicious emails to IT.

After the installation is complete, you will see the following buttons on the Outlook toolbar:

Spam – If you receive an email that you believe to be spam, select the message and click the Spam button. This… Read more.

On Task

S.T.R.O.N.G.

Cooper, as a member of the New Jersey High Reliability Organization (HRO) collaborative, also known as New Jersey S.T.R.O.N.G., presents the fourth safety behavior tool called On Task, which is a way to emphasize focused attention to detail and being in the moment during our busy day-to-day work activities.… Read more.

WebEx Meetings – An Update

Cooper WebEx clients should have received an update for WebEx meetings today.

This update introduces a number of new features, including:

  • Livestream WebEx meetings to YouTube, Facebook, and more.
  • Mobile app enhancements: Battery saving, video pinning, and vehicle integration.
Read more.

Cyber Criminals Target Teleworking Employees

In response to the recent increase in teleworking during the COVID-19 pandemic, cyber criminals are targeting teleworking employees with fraudulent termination phishing email and video conferencing meeting invites. Employees who are alarmed may not look at the sending email address and see that it does not come from Cooper.… Read more.

Psychological Safety

High Reliability Organizations are intended to form a teamwork-based safety culture. Psychological safety has been identified as a critical part of workplace collaboration and teamwork. Psychological safety is the concept of feeling safe to speak up without being punished or embarrassed.… Read more.