Awareness of our speech: It’s not just what you say, but how you say it. Acknowledge how you speak (eg fast pace, frequency, soft voice, accent or drawl) Speak slowly Utilize the Teach-Back Method Ask: “What Questions do you have?”…
Below is a message from our medical students who are part of APAMSA: Dear members of the Cooper and CMSRU communities, On January 28th, 84-year-old Vicha Ratanapakdee, a Thai American, was murdered while on his morning walk in the Anza …
Tips for Written Instruction -Use short familiar words and short sentences -Use short headings that stand out -Use bullets for lists -Be conversational -Use bold lower case for emphasis -Use graphics if they make the explanation easier to understand -Always …
As we begin the slow process of resuming the social rituals we had abandoned like taking a red eye for a medical conference, going to weddings, and all the small interactions we take for granted. Recovering doesn’t mean you go …
Dr. Kim Rozengarten, in her new role overseeing Patient Experience, will create a theme of the month to help us all focus our energies on a proven strategy to advance patient care and patient satisfaction. This month it will be …
Please join us today for a WebEx presentation at noon “Advancing Women in Medicine: Addressing Biases and Barriers Head On” given by Sharonne Hayes, MD, Professor of Medicine at Mayo Clinic. — Do not delete or change any of the …
Hello, The engagement committee and medical staff office usually host new physician meet and greet in-person meetings to allow new staff to meet each other and build the Cooper community. The pandemic does not allow that and the committee felt …
Today is National Holocaust Remembrance Day. It is an opportunity but also to recall the role of physicians in the Holocaust. It stands as a call to social action and reminds us of our responsibility for the most vulnerable. https://www.ushmm.org/remember/days-of-remembrance…
Today is National Walking Day! It was first established in 2007 by the American Heart Association to help promote a heart-healthy agenda and to encourage people to add a little bit more exercise into their lives. Even as little of …
Congratulations to our Provider of the Quarter, Dr. Ryna Then, of Neurology! Dr. Then has delivered compassionate and exemplary care to our patients. Please join us tomorrow 4/7/2021 in CC 103 or on WebEx for our POQ celebration. When …