Tips on listening: Give patient/family two minutes at the beginning of the encounter to tell their story, without interruptions Address the patient’s most pressing concerns Be comfortable with silence Pay attention to patients’ nonverbal cues and acknowledge emotions Monitor your …
If you install solar panels, you can save 6.3 tons. (Assumptions: Household uses 10,700 kilowatt hours of electricity per year and 100 percent of electricity comes from a clean energy provider or from solar panels.)…
Giving thanks – More than just a “thank you” Provides a positive closing. Use words that feel authentic to you Can be used any time in the encounter: Thank you for bringing this special person to accompany you for your …
If you replace 25 miles of driving per week with bicycling, you can save 0.7 tons (Assumptions: Car gets 25 mpg)…
Encourage questions: Set the expectation that the patient should ask questions by frequently pausing and asking, “What questions do you have?” Other ways to elicit questions: “We discussed a lot of information. What can we review again?” “[Diagnosis] may be …
Consider culture, customs, and beliefs Avoid stereotyping based on perceived religious or cultural background. Respectfully ask patients about their health beliefs and customs. Note their responses in their medical records. For example: “Is there anything I should know and document …
Turn the water off when brushing your teeth.…
The Summer Olympics should serve as an example of the bravery it takes to stand up and say when we need help. Simone Biles, facing a pivotal moment, recognized her limits and scratched from the gold-medal final to ensure her …
We appreciate feedback that we have been able to provide to our cafeteria on what you want. They have been very responsive getting the new smoothie machine, sushi, more salads. We also asked about Halal options. Starting today, we now …
Try using cold water instead of hot when possible.…