HRO: Mandatory Training Schedule

Providing the best care to our patients in the safest environment is our top priority at Cooper University Health Care.

To further improve patient safety and satisfaction, Cooper has joined the New Jersey High Reliability Organization (HRO) Collaborative, also known as New Jersey STRONG. High Reliability Organizations are designed to form a teamwork-based safety culture that ensures inevitable human mistakes do not lead to patient or employee harm.

To become an HRO, all Cooper employees and providers must complete an in-person, organization-wide training by the end of 2020. The New Jersey Hospital Association (NJHA) has developed a standardized, statewide, three-hour course to provide a foundation of basic patient safety principles and educate staff on best practices.

Training Schedule:

Tuesday, December 10, 2019
Dorrance Building, Room 256
Cooper University Hospital

  • 8 a.m. to 11 a.m.
  • 1 p.m. to 4 p.m.

Thursday, December 12, 2019
The Ripa Center-Voorhees
Large Conference Room
6100 Main Street

  • 1 p.m. to 4 p.m.

Thursday, December 19, 2019
Cooper Conference Center 121
Cooper University Hospital

  • 10 a.m. to 1 p.m.
  • 4 p.m. to 7 p.m.

To schedule a training session, visit the Cooper Learning Network and search for “High Reliability Organization (HRO) Staff and Physician Training.”

Cooper has already begun to implement a number of patient safety best practices endorsed by the NJHA, including:

  • Daily safety huddles led by senior leadership to discuss safety and patient care needs and address operational issues.
  • Standardized review, tracking, and reporting of organizational safety events.

To increase awareness and prevent future patient harm, all patient safety incidents should be entered into EARS, Cooper’s event reporting system. If you have questions or concerns about a particular issue, please use the Patient Safety email address, or reach out directly to a member of the team:

To learn more about high reliability and the New Jersey HRO Collaborative, click on the links below:

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The Cooper Health System is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians. The Cooper Health System takes responsibility for the content, quality, and scientific integrity of this CME activity.

The Cooper Health System designates this live activity for a maximum of 3.0 AMA PRA Category 1 CreditsTM per session. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Successful completion of one hour of a continuing medical education (CME) course recognized by the American Medical Association, the American Osteopathic Association, or the American Podiatric Medical Association is equal to one hour of continuing education for New Jersey nursing license renewal (New Jersey Board of Nursing 13:37-5.3).

The overall learner objective for this activity is to learn basic patient safety principles and standardized team and individual tools to aid in medical error education.

The intended audience for this activity includes all employees at Cooper University Health Care.

All faculty and planning committee members participating in CME activities sponsored by The Cooper Health System are expected to disclose to the audience any real or apparent conflict of interest related to the content of their presentation. Full Disclosure Statements will remain on file in the Department of CME.

All faculty and planning committee members related to this CME activity have indicated that they have no financial relationships to disclose that may have an impact on this CME activity.