IT Update: Citrix Storefront Upgrade

Date: Wednesday, April 17, 2019, 9 a.m.

Duration: One hour.

Description: We will be upgrading Citrix infrastructure, including Citrix Web Interface and Citrix Storefront. Starting on April 17, 2019, employees on our internal system will be able to access all Cooper Citrix resources via https://citrix.cooperhealth.edu, which will replace “CooperApps.”

If you have bookmarked or saved http://cooperapps into your favorite folder, when you click on the saved bookmark you will automatically be redirected to the new Citrix page.

Impact: There will be no change to the login process for Citrix and your username and password will remain the same, once connected to https://citrix.cooperhealth.edu.

The look of this new page is shown below:

 

 

Once logged in, you will be presented with your published applications, as normal.

 

To connect to the Citrix application externally (home or outside of Cooper), you will still use https://remote.cooperhealth.edu from both Cooper and personally-owned devices.

If you have any questions, please contact the Cooper Service Desk at 856-968-7166.